Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you support the property's IT infrastructure by planning technology projects, maintaining systems, addressing inquiries, and developing solutions for IT issues to ensure smooth operations.
Your role in the team
- Supports the property's technology Information Resources objectives.
- Supports all technology planning, decision-making, implementation, and maintenance.
- Interfaces with vendors, owners, and property staff.
- Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
- Monitors, verifies, and manages the acquisition and maintenance of property-based systems.
- Assists in analyzing information, identifying current and potential problems and proposing solutions.
- Maintains, inspects and repairs equipment.
- Inspects the equipment or the environment.
- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.
- Verifies solutions are consistent with the client's needs and brand specific IR environment.
- Verwaltet und pflegt Post und E-Mail.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable).
- Provides cable management support.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Consults on specific application issues or hardware/software problems.
- Provides feedback to Lodging IR on application functional performance and system performance.
- Supports determining whether events or processes comply with laws, regulations, or standards.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software and other resources at the property.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Performs an assessment of needs, ensuring compliance with brand-specific standards, budget, and capital requirements.
- Determines priorities, schedules, plans, and necessary resources to complete property projects on schedule and according to specifications.
- Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Verifies proper asset management.
- Performs on-site monitoring of all projects.
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
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Our expectations of you
Education
- 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.
- 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.
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Benefits
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Marriott
Gemeinde Bisamberg
Our 30 brands and over 8,000 hotels and resorts in 139 countries and regions form the strongest portfolio in the industry, offering people endless opportunities to connect with each other and experience the world.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Assistant IT Manager
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
