Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will configure medical applications of the ORBIS system, work on process optimizations, train local teams, and develop training materials to support hospitals.
Job Technologies
Your role in the team
- Focus on the medical applications of our ORBIS hospital information system, you will be responsible for customised configuration using our development tools (ORBIS Form Designer, ORBIS Medical Query Generator, ORBIS Experter, Jaspersoft® Studio, ORBIS U-Composer).
- Working closely with the regions and customers, you will successfully implement process optimizations and help design forward-thinking and modern hospital workflows.
- Train and support the local service organizations.
- Define, prioritize, and follow up on serviceability requirements with the R&D teams.
- Take the lead in pilot/first of type projects in cooperation with product management and local service organizations.
- Create content for the ORBIS Training program.
- Assist in the definition and validation of the reference database for a new country.
- Guide/assist in the first deployments of a new country/region.
- Assist/support in unblocking escalation sites, problem sites.
- Maintain and review documentation, manuals and training material.
- Complement product documentation with additional service documentation (e.g., service guide).
- Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements.
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Our expectations of you
Education
- A Bachelor's or Master's degree in computer science or Healthcare IT, alternatively a completed IT technical training and/or nursing training.
Qualifications
- Good understanding of software deployment, customer adoption and operational readiness processes.
- In-depth knowledge of SQL and programming (ideally also in JavaScript).
- Good knowledge of hospital processes.
- Languages: Fluent in English. Knowledge in French/German would be a plus.
- Business process modelling knowledge is beneficial.
Experience
- Experience in healthcare software, enterprise software or similarly complex customer environments.
- If possible, professional experience in one of the areas of ward communication, ED, OR, anaesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration.
- Experience working with strategic customers and managing complex stakeholder environment.
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What we offer
- Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
- Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
- Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
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Benefits
Health, Fitness & Fun
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application Specialist Tooling & Composer
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
