Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.775 € Gross/Month
- Location
- Klagenfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will implement AI use cases in the global IT service management landscape and oversee upgrades focused on ITIL processes and container infrastructure.
Job Technologies
Your role in the team
- One key aspect in your new role is to implement Artificial Intelligence (AI) use cases across the global IT Service Management (ITSM) landscape.
- Furthermore, coordination and implementation of version upgrade projects with a focus on ITIL processes and containerization infrastructure come into play.
- Implementation of AI and system requirements in ITSM (e.g., ticket analysis).
- Operate and configure global applications on a container platform, e.g. OpenShift.
- Support in various platform projects and lifecycle management.
- Act as an interface between different parties.
- Mix ITSM platform operation, development and innovation.
- During an individual training phase, we will prepare you for your new tasks.
- With regular feedback discussions and planning of your professional and personal development, we want to ensure your success in this position.
- In addition, you will have the opportunity to perform some of your tasks in your home office (Hybrid) and you can arrange your working hours flexibly.
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Our expectations of you
Education
- A degree (ideally Master) in Computer Science, Informatics or similar.
Qualifications
- Container know-how in OpenShift.
- English skills with German skills a plus.
Experience
- First technical experience in system/platform operations and upgrade projects (BMC Remedy/Helix as an advantage).
- Software development experience and fit in technologies like agentic AI, MCP, RAG, LLM, agent-to-agent communication.
- Experience in database technologies e.g. MS SQL.
- Experience in integration of various kinds of systems (REST, web services, etc.).
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Benefits
More net
- 💻Company Notebook for Private Use
- 💰Bonus Commisions
- 💵Bonus Payments
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
Health, Fitness & Fun
Work-Life-Integration
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Job Locations
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This is your employer
Infineon Technologies Austria AG
Villach, Klagenfurt, Graz, Linz
Infineon Technologies Austria AG, with its headquarters in Villach, is a subsidiary of Infineon Technologies AG. Besides Germany, Austria is the only location where Infineon combines the skills for research and development, manufacturing and global business responsibility.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.0
Workingconditions
4.2Career Growth
2.6Culture
2.5Engineering
2.9
IT Service Management Platform Engineer
- Salary
- from 3.775 € Gross/Month
- Location
- Klagenfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
