Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 29.568 € Gross/Year
- Location
- Marktgemeinde Kundl
- Working Model
- Hybrid, Onsite
Your role in the team
As a helpdesk employee (m/f/d) at PraKom Software GmbH, you are part of our software support team and support our customers with all questions and concerns about our ERP software VenDoc.
- Receiving and processing customer inquiries via telephone, email or ticket system
- Solving technical problems and providing support in using our software
- Document customer feedback and forward it to the development team
- Conducting training courses for customers
- Continuous improvement of customer satisfaction and customer loyalty
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Our expectations of you
Education
- Completed training in the commercial, craft or IT sector or comparable professional experience
Qualifications
- Sound knowledge of using ERP software is desirable
- Good communication skills and high customer orientation
- Independent and solution-oriented way of working
- Good knowledge of German in speaking and writing
Experience
- Experience in customer service or help desk is an advantage
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Job Locations
Location Marktgemeinde Kundl
6250 Tirol
Austria
This is your employer
PraKom Software GmbH
Bereits über 900 Unternehmen im DACH-Raum und Südtirol sind begeistert von den neuen und wegweisenden Möglichkeiten, welche Ihnen unsere Software bietet.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Helpdesk Mitarbeiter
- Salary
- from 29.568 € Gross/Year
- Location
- Marktgemeinde Kundl
- Working Model
- Hybrid, Onsite
