Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Frohnleiten
- Working Model
- Onsite
Job Summary
In this role, you will serve as a central contact for technical inquiries from our service partners, developing solutions in collaboration with product specialists and suppliers in a second level support capacity.
Your role in the team
- This position is perfect for you if you want to combine your passions for technology and customer contact!
- Contact person for our global service partners
- Supervision and ensuring the hotline (Second Level Support)
- Analysis of technical inquiries and development of solutions in coordination with our product specialists and suppliers.
- Recording and tracking of inquiries in our ticketing system
- Creation of service information and instructions
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Our expectations of you
Education
- Technical education or professional experience in a technical field (mechatronics, mechanical engineering, electrical engineering, or similar)
Qualifications
- English skills for customer correspondence
- IT skills (MS Office required / ideally ticketing system)
- Team and communication skills
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What we offer
- Unique career development opportunities in a sustainable and future-oriented industry
- A leadership culture and a team that value collegiality and individuality.
- A minimum gross salary of EUR 3,500 per month (willingness to pay above this depending on experience and qualifications)
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Komptech GmbH
Frohnleiten
Komptech is a leading international technology provider of machines and systems for the mechanical and biological treatment of solid waste and for the pretreatment of woody biomass as a renewable energy source.
Description
- Founding year
- 1992
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Engineering Industry
Technical Support Engineer
- Salary
- from 3.500 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.461 € net/Month
- Location
- Frohnleiten
- Working Model
- Onsite
- Diversity
- Open for all genders
