Logo REWE Group Österreich

IT Support Mitarbeiter

REWE Group Österreich

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 30.730 € Gross/Year
  • Location
    Gemeinde Wiener Neudorf
  • Working Model
    Hybrid, Onsite

    • Job Summary

    In this role, you handle incoming support inquiries over the phone, prioritize and classify issues in the inventory management and network area, and document disruptions in the IT environment. You'll closely collaborate with internal teams.

    Job Technologies

    Your role in the team

    • Telephone intake of support cases and other concerns of our branch employees.
    • Professional prioritization, classification, and handling of issues and customer inquiries in the areas of inventory management, network, and intranet.
    • Independent analysis, troubleshooting, and documentation of disruptions in the IT technical environment.
    • Communication interface to internal groups.

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    Our expectations of you

    Education

    • Completed education and a strong interest in IT.

    Qualifications

    • High level of customer and service orientation.
    • Basic technical understanding.
    • Good MS Office skills Basic knowledge in hardware Linux and network knowledge desirable.
    • Basic knowledge of SQL is an advantage.
    • Good linguistic proficiency.
    • Willingness to work in shifts (6:30 AM - 2:30 PM or 12:00 PM - 8:30 PM during the week, as well as 1-2 Saturdays per month).
    • Very good German skills (at least Level B2).

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Job Locations

    Map of company locations
    • Location Gemeinde Wiener Neudorf

      Location Gemeinde Wiener Neudorf

      Niederösterreich

      Austria

    This is your employer

    REWE Group Österreich

    REWE Group Österreich

    Wien, Premstätten, Wiener Neudorf, Wien

    The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1953
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication

    • Dev Reviews

    by devworkplaces.com

    Total

    (4 Reviews)
    3.8

    • Culture

      3.6

    • Workingconditions

      3.8

    • Career Growth

      4.3

    • Engineering

      3.4
    All Dev Reviews on devworkplaces.com
    Logo REWE Group Österreich

    IT Support Mitarbeiter

    REWE Group Österreich
    Salary
    from 30.730 € Gross/Year
    Location
    Gemeinde Wiener Neudorf
    Working Model
    Hybrid, Onsite

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