Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you will oversee hotel IT systems, resolve issues, document procedures, and ensure compliance with data security protocols and IT standards.
Your role in the team
- We are looking for a passionate Information Technology Supervisor to join our team at Rosewood Schloss Fuschl.
- You will ensure the smooth operation of all hotel technology systems, supporting both guest-facing and heart-of-house functions.
- Maintain and troubleshoot all IT hardware and software, including PCs, printers, POS terminals, credit card systems, telephony, and network infrastructure.
- Ensure timely resolution of technical issues to minimize downtime and guest impact.
- Document standard operating procedures, troubleshooting guides, and best practices.
- Administer and control IT inventory, ensuring compliance with corporate standards.
- Maintain accurate records of all support calls in the company's tracking system.
- Ensure adherence to data security protocols and corporate IT policies.
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Our expectations of you
Qualifications
- Strong technical knowledge of hotel systems (Opera PMS, Micros POS etc.).
- Hands-on mentality with excellent problem-solving skills.
- Ability to work independently and under pressure with a calm, solution-oriented approach.
- Excellent organizational and communication skills.
Experience
- Minimum 3-5 years of IT experience, preferably in luxury hospitality.
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Benefits
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Schloss Fuschl, A Luxury Collection Resort & Spa, Salzburg
Hof Bei Salzburg
This traditional and elegant hotel, complete with a view of the Fuschlsee, is just 17 km from Zwölferhorn Ski Resort and 22 km from the Kulturgut Höribach Museum.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Information Technology Supervisor
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
