Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.139 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide phone support to new and existing customers, assist them with technical questions and issues, advise on products, and document your conversations in the system.
Your role in the team
- Telephone support for new and existing customers
- Support with technical questions and issues
- Consulting on products and services as well as selling suitable offers and solutions
- Written processing of customer inquiries
- Documentation of the conversations in the system
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Our expectations of you
Qualifications
- Enjoyment in dealing with people and in telephone communication
- Strong service and customer orientation
- Technical interest and willingness to learn new things
- Willingness to work in shifts (Monday to Sunday as well as on public holidays)
- Proficient in handling computers
- Reliable, solution-oriented, and independent work approach
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What we offer
- Comprehensive training
- Home office option after successful onboarding
- Flexible working hours in a shift model (Mon-Sun + FT from 7:00 to 22:00)
- A secure, long-term position in a reputable corporation
- Development and training opportunities
- Attractive fixed salary + performance-based sales commission
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Benefits
Work-Life-Integration
Job Locations
This is your employer
staff24 Personalservice GmbH
Staff24 Personalservice GmbH is an experienced partner in the field of personnel services. The company offers a wide range of services and focuses on quality and long-term customer relationships.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Staff in telephone advice & technical support
- Salary
- from 2.139 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.722 € net/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
