Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.115 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT users, handle incident reports, categorize and prioritize requests in the ticket system, and configure workstations and peripheral devices.
Your role in the team
- As a team member of our IT Service Desk, you will be the first point of contact for our IT users after comprehensive training.
- You assist us in analyzing and resolving disruptions.
- Additionally, you record, categorize, and prioritize requests and incident reports in the ticketing system.
- Furthermore, setting up and configuring workstations and peripheral devices (such as clients, printers, and mobile devices) are also part of your responsibilities.
- In addition to the "daily business," there are constantly new exciting projects where you can expand your skills and experience and further your education accordingly.
- You benefit from a family-like working atmosphere in a solid and promising company with comprehensive individual development opportunities.
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Our expectations of you
Education
- Completed training with a focus on IT or experience in support.
Qualifications
- Independent working and a hands-on mentality.
- Analytical thinking skills.
- Enjoyment of teamwork as well as lifelong learning.
- High customer, quality, and service orientation.
- Fluent in German and English.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Swietelsky Bauges.m.b.H.
Linz
SWIETELSKY is a leading construction company in Central and Eastern Europe. With the power of around 10,000 employees, more than 2.3 billion euros in revenue, and a decentralized organizational structure, we are an international player, national winner, and regional champion. For nearly 80 years now our development has been characterized by economic sustainability. Today the group offers its entire range of services with excellent quality, flexibility and timeliness.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT Service Desk Specialist
- Salary
- from 3.115 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
