Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Temporary
- Salary
- from 3.385 € Gross/Month
- Location
- Ansfelden
- Working Model
- Onsite
Job Summary
In this role, you will provide 1st-level support in Ansfelden, handle technical inquiries, install hardware and software, and manage the IT equipment on-site.
Your role in the team
- Central IT contact person on-site for employees: At the Ansfelden location, you will take responsibility for smooth IT operations and support our internal customers with a high level of service and customer orientation.
- 1st-Level Support & Incident Management: You handle technical inquiries via phone, written (in the ITSM tool Remedy), or in person on-site, ensuring their efficient processing across various system environments.
- Installation of hardware and software: You ensure that our employees receive their work equipment (HW and SW) on time and can work without interruptions.
- Warehouse Management & Inventory: You manage the IT equipment at the location and ensure oversight and availability through regular inventories.
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Our expectations of you
Education
- Completed technical education (HTL)
Qualifications
- You possess a strong customer and service orientation, are characterized by your communication skills and commitment, and have a passion for professional IT service.
- Carefulness and accuracy are second nature to you and part of your own quality standards.
- With your quick grasp of new topics, you adapt well to new subject areas.
Experience
- and / or relevant professional experience in 1st level support or client and application support
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What we offer
- An attractive, appreciative working environment with comprehensive training and development opportunities.
- An Austria Climate Ticket, numerous health offers, meal vouchers, and private free use of our electric pool cars on weekends!
- The minimum collective agreement salary for this position is EUR 3,385.49 gross per month.
- We value diversity, promote equal opportunities, and embrace inclusion. If you feel addressed, we look forward to receiving your meaningful application.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Job Locations
This is your employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
Level 1 IT User Support
- Salary
- from 3.385 € Gross/Month
- Location
- Ansfelden
- Working Model
- Onsite
- Diversity
- Open for all genders
