Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.860 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you maintain IT systems, handle service requests and fault reports, and support process optimization through consultancy and project collaboration within the savings bank.
Your role in the team
- They support the operation of standard applications as well as the maintenance of IT systems and data inventories, providing service-oriented services for business units, sales offices, and subsidiaries.
- IT Operations Business Applications: Ensuring the ongoing operation and maintenance of business applications and standard software, handling service requests and incident reports, and contributing to continuous process improvement.
- IT services: Processing of service requests related to business applications and standard software within the scope of defined Service Level Agreements.
- Projects and Consulting: Participation in IT projects and initiatives within the Sparkasse or Sparkasse Group, as well as advising departments on optimizing processes and workflows.
- Support: 1st and 2nd level support for standard applications, including ticket management and integration of internal and external IT partners.
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Our expectations of you
Education
- Completed banking apprenticeship and professional experience in banking, ideally in the IT sector.
Qualifications
- Good knowledge of German and English.
- Advanced knowledge of MS Office.
- Independent, structured, and goal-oriented way of working.
- Self-responsibility, sense of responsibility, decisiveness.
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Job Locations
This is your employer
Steiermärkische Sparkasse
Wir sind ein international tätiges Kreditinstitut mit rund 2.800 Mitarbeiterinnen und Mitarbeiter in der gesamten Steiermark und in der Westbalkan-Region. In einem dynamischen und spannenden Bankenumfeld gestalten wir aktiv und gemeinsam mit dem modernsten Internetbanking, George, die Zukunft für unsere Kundinnen und Kunden mit.
Description
- Company Size
- 250+ Employees
- Founding year
- 1825
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance