Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € Gross/Year
- Location
- Thalgau
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
"Service is our success" - This motto should particularly apply to this role. You are the contact person for our employees' IT concerns and ensure that the IT infrastructure used runs smoothly.
- Acceptance and processing of user requests in the hardware and software area in the ticket system
- User support and training regarding IT systems and applications
- analysis and independent solution of IT problems
- Installation, configuration and maintenance of hardware and software
- Creation and maintenance of documentation and knowledge databases (e.g. FAQs, solution descriptions)
- Collaboration in the optimization of our IT processes
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Our expectations of you
Education
- Completed IT training (e.g. apprenticeship, HTL) and initial experience in IT support
Qualifications
- Solid knowledge of Windows operating systems and Microsoft Office
- Good knowledge of network technology and hardware
- Excellent German and very good English skills
- Customer-oriented, solution-oriented and structured way of working
- You are characterized by your helpful and communicative nature
- But above all, you are interested in finding solutions to current issues! We want to sense your enthusiasm in this!
Experience
- experience with ticket systems
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Benefits
Work-Life-Integration
Job Locations
Location Thalgau
5303 Salzburg
Austria
This is your employer
Windhager Handelsges.m.b.H.
For over 35 years, Windhager has been synonymous with expertise, innovative product development and international growth. With more than 5,000 customers across Europe and 300 employees at its international locations, the Windhager Group is one of the leading suppliers in the DIY industry.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT first-level support
- Salary
- from 40.000 € Gross/Year
- Location
- Thalgau
- Working Model
- Hybrid, Onsite
