Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 37.800 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve technical issues, provide 1st and 2nd level support for Windows and Office 365, and manage our network and security infrastructure.
Job Technologies
Your role in the team
- Support & Troubleshooting
- 1st- and 2nd-level support for our internal programs for our end users (Windows, Office 365, hardware, internally used applications).
- Analysis and resolution of issues - from locked AD users to network problems.
- System Administration & Infrastructure
- Management of our Windows servers, Active Directory, and Office 365 environment.
- Participation in the further development of our IT systems.
- Network & Security
- Support and assistance in the operation of network infrastructure (DNS, DHCP, routing, switches).
- Support in managing firewalls, including rule maintenance, VPN setup, and access rights control.
- Ensuring smooth and secure network operations through the application of IT security policies in daily work.
- Interfaces & Innovation
- Participation in REST API integrations and interface projects.
- Participation in projects in the field of Artificial Intelligence and their integration with existing systems.
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Our expectations of you
Education
- Completed education/training in the IT field or comparable practical experience.
Qualifications
- Excellent knowledge of Windows and Office environments, AD, and network technology.
- Understanding how networks work (IP addressing, subnets, VLANs, patch management).
- Understanding of the interrelationships between user management, network, and security.
- Excellent spoken and written proficiency in German and English.
- Proactivity, curiosity, and willingness for continuous development.
- Independent and structured way of working.
- Teamwork skills, strong communication, and enjoyment in clearly supporting colleagues, including those outside of IT.
- Logical thinking, patience, and friendliness.
Experience
- Experience with REST API.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
oeticket (CTS Eventim Austria GmbH)
Die CTS Eventim Austria GmbH, ist Teil der europaweit agierenden CTS-Eventim-AG-Gruppe und mit Tochtergesellschaften in der Slowakei, Ungarn, Slowenien, Kroatien, Serbien, Rumänien und Bulgarien die Zentrale der CTS Eventim für Zentral- und Südosteuropa.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Sports, Leisure
IT employees
- Salary
- from 37.800 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
