Level: Junior

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 37.000 € Gross/Year

Location: Graz

Working Model: Hybrid, Onsite

Job Summary

In this role, you will act as a first point of contact for support requests, analyze and resolve issues, manage systems, and maintain network technology while developing solutions for internal applications.

Job Technologies

Your role in the team

Single Point of Contact (SPOC) for incoming support requests, alternating with colleagues.
1st and 2nd Level Support.
Error analysis and troubleshooting, documentation, installation, and configuration.
Networking technology (VPN, firewalls, switches).
System administration for servers and clients (Windows and Linux).
Security - Tasks.
Commissioning and maintenance of various computer systems, including remote support.
Application support for AVUS-internal applications (damage processing, email, DMS, VOIP telephony, MS Office, etc.).

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Our expectations of you

Education

Completed IT education (apprenticeship, HTL).

Qualifications

Extensive technical IT knowledge and a strong interest in IT systems and technology.
Excellent spoken and written proficiency in German and English.
Meticulous, self-organized work approach and high accuracy.
Good communication skills and a hands-on mentality.
Enjoyment of international collaboration and a digital working environment.

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What we offer

Annual gross salary (full-time) from €37,000 - significantly higher depending on qualifications.
Hybrid working model: After onboarding, you can work flexibly from home and in the Graz office.
Short Friday - on Fridays, our offices close at 12:30 PM.
Additional benefits such as a subsidy for public transport tickets or Edenred meal card.
An international work environment with flat hierarchies and personal exchange - from Graz to Warsaw.
A team that relies on trust, balance, and cohesion - across borders as well.