Job
- Level
- Senior
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.654 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for the administration and design of the UC environment, manage the call center, including change and incident management, and support the network team with documentation.
Job Technologies
Your role in the team
- You are the contact person for the company-wide Voice area.
- Administration and design of the UC environment are part of your responsibilities.
- You enjoy working on IT projects.
- You are responsible for handling change and incident management in the UC environment, including the call center.
- You manage our call center along with the associated placement solution.
- You support the network team and handle various documentation tasks.
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Our expectations of you
Education
- You have completed vocational training with an IT focus (from apprenticeship) and already have 3-5 years of experience in the IT Voice sector.
Qualifications
- Knowledge of Session Border Controllers (SBCs), especially AudioCodes, is advantageous.
- Very good spoken and written German and English skills are required.
- You enjoy working in a team.
Experience
- You already have good knowledge and experience in the IT field.
- Experience with Voxtron or other call center solutions is advantageous.
- You may already have experience with Microsoft Teams as a calling solution.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
More net
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Career Growth
3.8Workingconditions
3.8Engineering
2.9Culture
3.7
Senior Voice Administrator
- Salary
- from 3.654 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
