Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 55.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you take technical responsibility for installations, organize system acceptance and optimize logistics processes while working closely with customers and partners.
Your role in the team
- As an Installation & Technical Operations Engineer, you will be responsible for all technical and operational steps from customer order to successful system operation.
- You ensure that our systems reliably reach the customer, are professionally installed, and put into operation with quality assurance — while continuously developing the processes in parallel.
- You will work closely with sales, technology, logistics partners, and customers.
- Planning and organization of the entire rollout - from the (remote) site inspection to the (remote) system acceptance.
- Technical analysis remote or on-site: you decide where and how our sensors are installed.
- Coordination of all involved parties - from the electrician to logistics and the IT department of the facility.
- Responsibility for a smooth and high-quality commissioning.
- Organization, packaging, and shipping of our systems to customers and partners.
- Participation in the further development and automation of our logistics processes.
- Training new partners (electricians, service providers, international distributors) in German & English.
- Further development and maintenance of training materials and onboarding resources.
- Development of scalable formats for future partner enablement initiatives.
- Analysis and optimization of internal processes in the areas of delivery, installation, acceptance, and operation.
- Implementation of standards for quality assurance during rollouts and continuous development of these standards.
- Feedback loop with engineering and product management for the further development of the sensor solution.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Hands-on mentality and enjoyment in taking matters into your own hands.
- Strong communication skills and organizational talent – you keep an overview, even when things get hectic.
- Very good German and English skills.
- Willingness to travel mainly within the DACH region (with a focus on Austria) as needed.
- You have a good sense for customer needs - and recognize opportunities for how our solutions on-site can create even more value.
Experience
- Experience in technical rollouts, installation projects, or technical services (ideally in healthcare, electrical engineering, or similar fields).
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
cogvis software und consulting GmbH
Wien
We are cogvis, the experts for intelligent analysis of 3D data and images. Founded 10 years ago as a spin-off of TU Wien we develop and sell highly innovative AAL (Active and Assisted Living) solutions, allowing to ease the life and increase the safety of the elderly and senior citizens. Our main product is CogvisAI - the intelligent 3D sensor. It detects and prevents falls, offers functions to increase the safety of patients and staff and can detect the absence or movement of patients.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2007
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Consulting, Internet, IT, Telecommunication
Installation & Technical Operations Engineer
- Salary
- 45.000 to 55.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
