Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.115 € Gross/Month
- Location
- Gmünd
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will assist end-users with IT issues, handle support tickets, provide training on hardware and software, and manage orders for technical equipment while ensuring quality assurance in IT.
Job Technologies
Your role in the team
- 1st Level Support
- Troubleshooting IT issues for end-users
- Support for hardware (mobile devices, printers, laptops)
- Telephone and in-person support for end-users regarding IT equipment (hardware and software).
- Execution of internal IT orders (setting up, issuing, and managing hardware and software)
- Initial review, quality assurance, and classification of IT support tickets
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Our expectations of you
Education
- Ideally completed technical education with a focus on IT (e.g., HTL, vocational school, apprenticeship) or comparable professional experience.
Qualifications
- Basic Hardware Knowledge
- High commitment and willingness to learn
- Independent, self-responsible working style
- Team player and communicative personality
- Driver's License B
Experience
- Experience with the MS365 portfolio (especially with Exchange, Teams, OneDrive) is an advantage.
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Job Locations
This is your employer

Leyrer + Graf
Leyrer + Graf is one of Austria's top construction firms, with a yearly revenue of approximately 410 million euros and an average workforce of 2,300 people.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services