Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will develop system interfaces, conduct technical requirement analyses, and support customers through installation and remote support to achieve project goals.
Job Technologies
Your role in the team
- Development, implementation, and support of system interfaces to/from BD.
- Conducting technical requirements analyses of BD solutions with the customer.
- Support the sales team in solution discussions to define the technical scope.
- Installation and support of interface software (provisioning of VMs, installation of MSI files and/or turnkey solutions) to meet project schedules.
- Collaboration with project managers to prioritize and assess risks of project-related tasks.
- Compliance with all policies and procedures for systems engineers.
- Development of solutions for a variety of technical problems of moderate complexity.
- Ensuring the stability and updating of interfaces for all assigned clients.
- Provision of helpdesk and remote support for customers/distributors.
- Support with system upgrades related to interfaces.
- Passing on product feedback, technical insights, and customer requirements to product development.
- Active compliance with the requirements of the quality management system.
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Our expectations of you
Education
- Degree in Computer Science or proven successful professional experience in the IT field (solid knowledge of Windows, databases, server-based solutions, VMs, network administration, or a combination thereof).
Qualifications
- Ability to provide remote support to customers (e.g., via VPN, RDP, etc.).
- Strong skills in error analysis and problem solving.
- Collaboration with agile, interdisciplinary teams to implement integration requirements.
- Ability to complete tasks under tight deadlines with excellent documentation.
- Fluent English skills and proficiency in German or French.
- A third language (French or Spanish) is an advantage.
- Analytical thinking and strong problem-solving skills.
- Valid driver's license and passport.
- Willingness to travel within Europe and internationally (estimated travel share with overnight stay: 10%).
Experience
- Experience with secure infrastructure solutions.
- Experience in planning and executing projects at an enterprise level while adhering to internal standards.
- Experience with remote management platforms for application deployment and testing.
- Experience in semi-autonomous teams with agile working methods.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Becton Dickinson Austria GmbH
Wien, Wien
At BD, one of the world's leading medical technology companies, we produce and distribute disposable medical products, devices and reagents with the goal of improving healthcare for people all over the globe.
Description
- Founding year
- 1961
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT System Administrator
- Location
- Vienna
- Working Model
- Onsite
