Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.614 € Gross/Year
- Location
- Aurolzmünster
- Working Model
- Onsite
Job Summary
In 1st & 2nd Level Support, you are the first contact for IT inquiries, documenting and addressing them efficiently, setting up workstations, and reliably supporting IT projects and rollouts.
Your role in the team
- You ensure reliability. In 1st & 2nd Level Support, you are the first point of contact for IT inquiries and ensure that everything runs smoothly.
- You are the backbone of the service. Whether it's an incident or a service request - you document, manage, and resolve inquiries in a structured and efficient manner.
- You are a technical setup specialist. You set up PCs, smartphones, and workstations ready for use - reliably and professionally.
- You are the rhythm setter in the operation. When assembling and disassembling PC workstations, you ensure smooth transitions.
- You drive change systematically. In IT projects, maintenance work, and rollouts, you are at the heart of it and ensure smooth processes.
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Our expectations of you
Education
- You are an IT specialist. With a completed IT education or a comparable background, you bring the foundation for your support daily routine.
Qualifications
- You are service-oriented. You communicate clearly, act proactively, and prioritize the needs of the users.
- You are a quality guardian. Your work is characterized by high standards and solution-oriented error analysis.
- You are a team player. With your openness and social skills, you work well with colleagues and partners.
Experience
- You are ITSM-savvy. ITIL-based processes are familiar to you - experience in Service Management is an advantage.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Aurolzmünster
4971 Oberösterreich
Austria
This is your employer
Scheuch GmbH
Weierfing
With innovative technologies and methods for air pollution control, Scheuch has been making a significant contribution to climate protection and environmental conservation for the past 50 years.
Description
- Founding year
- 1963
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
IT Service Desk
- Salary
- from 46.614 € Gross/Year
- Location
- Aurolzmünster
- Working Model
- Onsite
