Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 3.267 to 3.954€ Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you handle IT support requests, assist users with medical software, and optimize daily workflows in the clinical environment through targeted problem-solving and documentation.
Your role in the team
- You are the first point of contact for tickets, calls, and support requests.
- You assist with classic IT issues in everyday hospital operations.
- You assist users with questions and issues related to medical software.
- You analyze disruptions, identify where the issues are, and ensure topics are smoothly brought into motion.
- You document clearly and neatly in the ticket system.
- You collaborate with colleagues, manufacturers, and contacts on the client side.
- You support rollouts, changes, and ongoing optimizations.
- You help to make processes simpler and more stable for the users.
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Our expectations of you
Education
- IT training or a comparable background.
Qualifications
- Interest in applications, workflows, and digital processes.
- Patience, common sense, and the ability to stay calm even when dealing with more stressful topics.
- Enjoyment in engaging with users.
- Very good spoken and written German skills.
Experience
- Experience in support, helpdesk, or a similar role.
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What we offer
- A varied job between IT support and application support.
- An environment where you don't just work through tickets, but truly think along.
- Direct line to the team, quick decisions, and short communication channels.
- A job with plenty of practical experience, responsibility, and a real connection to everyday work in a clinic.
- Training on the systems you manage.
- A team that helps each other and works collaboratively.
- Salary from EUR 3,267 gross/month - overpayment possible depending on qualifications.
- Accrued overtime is partially compensated through time off and partially paid out.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
CSD Infirmations-Technologie GesmbH
As one of the largest IT companies in Tyrol, we have experience with IT problems of all kinds and always find the best solutions. Regular training ensures that we are always up to date. Whether Cloud, OnPremise, First or Second Level Support: We are always happy to help.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT technician - Application Support
- Salary
- 3.267 to 3.954€ Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
