Logo PORR AG

Field Support Vienna/Lower Austria/Burgenland

PORR AG

Job

  • Level
    Experienced
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.472 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite

    • Job Summary

    In this role, you support employees with technical issues related to hardware and software, handle incidents and requests, install new hardware, and provide training to users either on-site or via phone.

    Job Technologies

    Your role in the team

    • You support and advise our PORR employees in handling the hardware and software products used within the company – on-site, by phone, via remote maintenance, or at construction sites in Vienna, Lower Austria, and Burgenland (also representing in other federal states within the country).
    • You handle incidents, requests, and changes both remotely and on-site at our clients' locations.
    • You are responsible for the delivery and installation of new hardware, IT cabling of PC workstations, user training, and on-site support of media rooms.
    • You are responsible for setting up communication between mobile devices and peripheral equipment.
    • You analyze and process incidents and take over troubleshooting of network issues.
    • You provide new users brief training sessions and onboarding for the newly delivered hardware or software.

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    Our expectations of you

    Education

    • Completed IT-specific education (apprenticeship, HTL, or similar).

    Qualifications

    • Knowledge of ITIL Foundation (certification is a plus).
    • Willingness to travel within Austria (for vacation or sick leave coverage in neighboring federal states up to 50%).
    • A valid Class B driver's license is required.
    • Team player with strong problem-solving skills, service orientation, excellent communication skills, and an independent work style.

    Experience

    • Technical interest and experience in IT support.
    • At least 3 years of professional experience in a comparable position, ideally within a corporate environment.
    • Experience in monitoring, ticketing tools, PC, networking, Windows.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    More net

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Absberggasse 47

      1100 Wien

      Austria

    This is your employer

    PORR AG

    PORR AG

    Salzburg, Wien

    PORR in Austria – a modern construction company with branches all over Austria, 145 years of experience and active in all areas of the construction industry.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Construction, Real Estate, Building Services

    • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.7

    • Career Growth

      3.4

    • Engineering

      3.1

    • Culture

      4.5

    • Workingconditions

      3.8
    All Dev Reviews on devworkplaces.com
    Logo PORR AG

    Field Support Vienna/Lower Austria/Burgenland

    PORR AG
    Salary
    from 3.472 € Gross/Month
    Location
    Vienna
    Working Model
    Onsite

    More Jobs