Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.155 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will shape the B2B Sales CRM project, analyze sales processes, and support customer retention through training, testing, and reporting using CRM tools and Power BI.
Job Technologies
Your role in the team
- Participation in and management of the B2B Sales CRM project as part of a small, dedicated team in an exciting and diverse company environment.
- Active participation in requirements gathering for the future CRM (e.g., internal interviews, workshops) as well as close collaboration with stakeholders and business units as a liaison to the project team or IT.
- Participation in sales activities within the CRM, focusing on customer retention and acquisition, cross-/upselling, and pre-/after-sales support.
- Analysis, structuring, digitalization, and optimization of sales processes in a complex landscape of processes, systems, and departments.
- Management of testing activities for CRM key users.
- Participation in the conceptualization and implementation of training sessions (including the creation of training materials), and the design of onboarding processes for future users.
- Conceptualization and management of reports and analyses implemented by a dedicated team using CRM tools and Power BI.
- Management of CRM system maintenance and administration.
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Our expectations of you
Education
- Successfully completed studies with a focus on IT or Business, or an equivalent commercial or technical qualification.
Qualifications
- Comprehensive know-how in the application & optimization of CRM solutions (MS Dynamics, Salesforce, etc.), especially in the B2B sales sector.
- A high level of customer orientation as well as pronounced, results-oriented thinking and acting.
Experience
- Relevant professional experience as a CRM specialist or in a similar role, ideally with experience in implementing CRM systems within an agile project context.
- Experience or strong interest in sales activities, sales-oriented thinking, reports, and analyses.
- Experience in project and process management.
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What we offer
- For this position, we offer a minimum gross monthly salary of EUR 4,155.24 on a full-time basis, depending on qualifications and professional experience, as well as a willingness to pay above this amount.
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Benefits
More net
- 👷♂️Additional Insurance
- 🚂Climate Ticket
- 💻Company Notebook for Private Use
- 📱Company Phone for Private Use
- 🚎Public Transport Allowance
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Wiener Stadtwerke GmbH
Wien
The Wiener Stadtwerke Group is Austria's largest municipal infrastructure operator and includes the corporate divisions of Wiener Linien, Wien Energie, Wiener Netze, Bestattung und Friedhöfe, Wiener Lokalbahnen, Facilitycomfort. WienIT. Upstream in its operations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Culture
3.5Career Growth
3.2Workingconditions
4.8Engineering
2.8
CRM Specialist B2B Sales
- Salary
- from 4.155 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
