Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.600 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the central point of contact for IT inquiries, handling 1st-level service requests and assisting with complex 2nd-level issues, while also providing support for software installations.
Your role in the team
- Central point of contact for IT questions within the company.
- Processing incoming service requests and forwarding them to the appropriate departments.
- Independent resolution of 1st-level issues.
- Support in 2nd level for more complex requirements.
- Assistance with software installations and applications.
- Close collaboration with internal IT teams and dissemination of relevant information.
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Our expectations of you
Education
- Completed technical training in the field of computer science or a comparable vocational qualification.
Qualifications
- Solid knowledge in MS Office and client-server environment.
- Quick comprehension and independent work.
- High service orientation and strong communication skills.
Experience
- Several years of professional experience in 1st-level support.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
BEKO Engineering & Informatik GmbH & Co KG
BEKO Engineering & Informatik GmbH is a leading solution provider focused on the digital transformation of the industry. The company supports businesses of all sizes and sectors in their digital transformation efforts.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Supporter
- Salary
- from 3.600 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
