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IT Support Engineer

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 42.000 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you support users with IT issues, work in incident and change management, and manage automated installations and updates in an international environment.

    Job Technologies

    Your role in the team

    • As the central contact person, you connect our users with IT and always ensure that their concerns are handled competently and solution-oriented.
    • In doing so, you will also shape the international IT landscape in Central and Eastern Europe.
    • You contribute your expertise in incident and change management within a ticketing system operated according to ITIL standards.
    • You work in MS Client Management - automated installations and update management are common tasks.
    • You are capable of responding quickly to sensor-based or rule-based incidents in monitoring.
    • They document inquiries and their solutions in our IT knowledge database.

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    Our expectations of you

    Education

    • You have completed IT training (HTL, technical school, apprenticeship) and/or have solid professional experience in the IT field.

    Qualifications

    • You already have good knowledge of Microsoft products, including user management (AD, Entra) and client management (Intune, Windows, iOS).
    • You have very good German and good English skills.
    • You work solution-oriented and reliably, always keeping an eye on the big picture.
    • You are a true team player and even show humor in stressful situations.

    Experience

    • You have experience with security and network concepts.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

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    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    CMS Reich-Rohrwig Hainz Rechtsanwälte GmbH

    CMS Reich-Rohrwig Hainz Rechtsanwälte GmbH

    Ranked as a Top 10 Global Law Firm, CMS can work for you in over 43 countries and 75 offices worldwide. 4,800 CMS lawyers offer you business-focused advice tailored to your needs, whether in your local market or across multiple jurisdictions.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Law, Finance, Economics
  • Salary
    from 42.000 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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