Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.516 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will serve as the first point of contact for IT inquiries and issues, manage user permissions, conduct training sessions, and actively participate in network administration.
Job Technologies
Your role in the team
- First point of contact for all IT questions and issues related to our systems.
- Recording and updating requests using a ticketing system.
- Ensuring professional communication with internal departments and suppliers.
- User management and permission assignment.
- Device management, procurement, and IT asset management.
- Active participation in projects.
- Participation in network administration.
- Creating user manuals and conducting training sessions.
- On-site support.
- After an appropriate onboarding period, weekend and public holiday standby duties will also be required.
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Our expectations of you
Education
- Completed technical vocational training or equivalent school diploma.
Qualifications
- Office 365 with Exchange/Outlook, SharePoint, and Teams.
- Current MS Server versions and Windows.
- Concepts of central administration of Active Directory domains (Azure, Group Policies, PowerShell).
- Basic knowledge of virtualization (vSphere and Horizon View).
- Basic knowledge of Linux (cash register server, web server) and network configuration (LAN, WLAN) is advantageous.
- Driver's license B.
Experience
- Ideally, some initial professional experience.
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Job Locations
This is your employer
Schönbrunn Group
Die Schönbrunn Group vereint unter ihrem Dach die meistbesuchten Attraktionen und Angebote des imperialen Erbes Österreichs: das Schloss Schönbrunn, das Möbelmuseum Wien, das Sisi Museum mit Kaiserappartements und Silberkammer in der Wiener Hofburg sowie Schloss Hof mit Schloss Niederweiden.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT support staff
- Salary
- from 40.516 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
