Logo Schönbrunn Group

IT support staff

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 40.516 € Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you will serve as the first point of contact for IT inquiries and issues, manage user permissions, conduct training sessions, and actively participate in network administration.

    Job Technologies

    Your role in the team

    • First point of contact for all IT questions and issues related to our systems.
    • Recording and updating requests using a ticketing system.
    • Ensuring professional communication with internal departments and suppliers.
    • User management and permission assignment.
    • Device management, procurement, and IT asset management.
    • Active participation in projects.
    • Participation in network administration.
    • Creating user manuals and conducting training sessions.
    • On-site support.
    • After an appropriate onboarding period, weekend and public holiday standby duties will also be required.

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    Our expectations of you

    Education

    • Completed technical vocational training or equivalent school diploma.

    Qualifications

    • Office 365 with Exchange/Outlook, SharePoint, and Teams.
    • Current MS Server versions and Windows.
    • Concepts of central administration of Active Directory domains (Azure, Group Policies, PowerShell).
    • Basic knowledge of virtualization (vSphere and Horizon View).
    • Basic knowledge of Linux (cash register server, web server) and network configuration (LAN, WLAN) is advantageous.
    • Driver's license B.

    Experience

    • Ideally, some initial professional experience.

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    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    Schönbrunn Group

    Schönbrunn Group

    Die Schönbrunn Group vereint unter ihrem Dach die meistbesuchten Attraktionen und Angebote des imperialen Erbes Österreichs: das Schloss Schönbrunn, das Möbelmuseum Wien, das Sisi Museum mit Kaiserappartements und Silberkammer in der Wiener Hofburg sowie Schloss Hof mit Schloss Niederweiden.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Hotel and Restaurant Industry, Tourism
  • Logo Schönbrunn Group

    IT support staff

    Salary
    from 40.516 € Gross/Year
    Location
    Vienna
    Working Model
    Onsite

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