Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.503 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will independently handle IT requests, manage incident tickets, and support departments with specific IT solutions and requirement analyses. You will also participate in project management and documentation tasks.
Job Technologies
Your role in the team
- Independent handling of IT requests (tickets) regarding hardware and software equipment - including coordination with the respective specialist departments.
- Follow-up on disturbance tickets within the scope of responsibility.
- Independent management of the team mailbox, including responding to inquiries.
- Perception of the interface function to the IT departments, including clarification of questions or issues related to access rights assignment.
- Independent analysis of technical requirements; development of solution proposals and creation of organizational concepts for IT implementations.
- Creating reports to support management (e.g., for audits, equipment, etc.), analyses, as well as preparing decision-making bases, quality assurance, and maintaining data in the fundamental databases for managing IT infrastructure and resources.
- Participation in the area of Asset and Configuration Management.
- Participation in knowledge management and documentation of processes.
- Project management and support for projects within the scope of responsibility.
- Support in requirements gathering across various projects.
- Participation in technical and functional analysis of requirements.
- Participation in the specification and management of requirements.
- Support of project initiatives regarding the further development and implementation of IT procedures.
- Creation of understandable information for users.
- Contact person for user support.
- Independent handling of assigned subject areas.
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Our expectations of you
Education
- Matura qualification and 5 years of professional experience OR university Bachelor/Master and 3 years of professional experience.
Qualifications
- Fulfillment of the general admission requirements in accordance with § 3 of the Civil Servants Act 1948 or holding an active employment relationship with the federal government.
- Austrian citizenship or unrestricted access to the Austrian labor market.
- Male applicants must have completed mandatory military service or civil service (if deemed fit for service).
- Knowledge of administrative processes in management is an advantage.
- Knowledge of the software used in the BMF, particularly KOMPASS, is an advantage.
- High proficiency in IT applications (especially MS Office Suite, including Word, Excel, and PowerPoint).
- Knowledge of project and program management standards is an advantage.
- Knowledge in requirements analysis and ITIL is advantageous.
- Knowledge of public administration and its administrative processes is an advantage.
- Proficiency in the English language.
- Very good oral and written communication skills.
Experience
- Professional experience in managing IT projects is an advantage.
- Experience working with BRZ-GmbH is an advantage.
- Experience in analysis and definition of business processes.
- Experience in test case creation and test execution is an advantage.
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What we offer
- The minimum salary for the position of IT Analyst Regular / IT Analyst Regular is €4,503.53 gross per month based on full-time employment.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Bundesministerium für Finanzen
The Federal Ministry of Finance has developed into a modern, efficient and service-oriented provider in recent years. Flat hierarchies, flexible work arrangements and performance orientation are characteristic of the organization, and citizens' interests are always forefront in mind when performing daily tasks. The main responsibilities of the Bundesministerium für Finanzen include traditional areas such as budgeting and taxation policy, as well as questions of economic and structural policy and customs administration.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(1 Review)Culture
3.0Workingconditions
3.2Career Growth
2.6Engineering
2.8
IT Analyst
- Salary
- from 4.503 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.972 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
