Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.000 € Gross/Year
- Location
- Graz, Vienna, Pörtschach am Wörther See
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for 2nd and 3rd level remote support in network operations, particularly with Cisco technologies, addressing complex customer issues and implementing configuration changes.
Job Technologies
Your role in the team
- 2nd and 3rd Level Remote Support for complex IT solutions (focus on Cisco Routing & Switching, WLAN)
- Troubleshooting and Operations
- Support of our clients with complex issues
- Implementation of configuration and design changes
- Escalation management towards manufacturers and customers
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Our expectations of you
Qualifications
- CCNP certification or equivalent expertise
- Good German and good English skills
- High communication willingness within the team and with clients
- Reliability, flexibility, and commitment
- Solution- and customer-oriented thinking and acting
Experience
- Experience with routing, switching, and wireless technologies (Cisco, Meraki, etc.)
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
This is your employer
NTS Netzwerk Telekom Service AG
Grambach, Innsbruck, Dornbirn, Salzburg, Wien, Linz
The NTS Network Telekom Service AG is a leading specialist for telecommunications and IT services. We work innovatively and professionally with high-quality manufacturers to offer our national and international customers (primarily medium-sized and large businesses) top service excellence.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.7
Workingconditions
4.2Engineering
3.5Culture
3.7Career Growth
3.5
Systems Engineer Network Operations
- Salary
- from 56.000 € Gross/Year
- Location
- Graz, Vienna, Pörtschach am Wörther See
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
