Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.500 ⏠Gross/Month
- Location
- Elsbethen
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Receipt, processing, and documentation of IT support requests.
- Analysis and resolution of technical issues in First- and Second-Level Support (remote and on-site).
- Support and training of users in handling IT systems and applications.
- Installation, configuration, and maintenance of hardware and software components as well as licenses.
- Management of user accounts and access rights in Active Directory and other systems.
- Support with hardware orders and inventory management.
- Technical support for onboarding processes of new employees.
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Our expectations of you
Education
- Completed training in the IT field or several years of professional experience in IT support.
Qualifications
- Solid knowledge of Microsoft systems (Windows, MS Office) and the Apple environment (macOS, iOS).
- Good German & English skills for smooth communication with users (additional language skills are an advantage).
- Teamwork skills and good communication abilities to successfully collaborate with internal and external partners.
- Structured, solution-oriented, and self-responsible way of working.
Experience
- Experience with ticketing systems is desirable.
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
teampool Personalberatung
Teampool Personalberatung is an established company specializing in temporary employment, personnel consulting, and engineering. With a strong philosophy of honesty and reliability, it offers tailored personnel services.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency