Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 3.071 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will serve as the first point of contact for IT inquiries, manage hardware and software support, conduct fault analysis, and update documentation for BOKU organizational units.
Job Technologies
Your role in the team
- Contact person and 1st level support for the IT matters of BOKU organizational units
- Interface between the central BOKU IT offering and the decentralized IT requirements
- Support in the field of hardware and software, consulting
- Create and update documentation
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Our expectations of you
Education
- Completed IT training or equivalent professional experience in enterprise IT support
Qualifications
- Excellent knowledge in client administration (Microsoft Windows, Apple MacOS; Linux is a plus)
- Excellent hardware knowledge (especially interfaces for external devices)
- Knowledge also of older operating systems and their security in the context of information security
- Excellent knowledge of common office programs
- Networking skills
- Excellent analytical skills in error analysis and troubleshooting.
- Strong willingness to learn
- Resilience in critical situations
- Commitment and Self-Responsibility
- Service orientation & enjoyment in dealing with clients and colleagues
- Language Skills: German C2 in speaking and writing, English at least B2 in speaking and writing
Experience
- Extensive experience in the field of Client Security
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Benefits
Work-Life-Integration
Job Locations
Location Vienna
Austria
This is your employer
Universität für Bodenkultur Wien
Wien
The Universität für Bodenkultur Wien - also known as Alma Mater Viridis - is dedicated to teaching and researching renewable resources, which are essential for human life. The BOKU's mission is to contribute decisively to the preservation of these vital resources for future generations through its diverse range of disciplines.
Description
- Founding year
- 1872
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
IT employees
- Salary
- from 3.071 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
