Logo BEKO Engineering & Informatik GmbH & Co KG

Application Specialist IT Operations & Support

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Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 4.000 € Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you analyze technical issues in applications, work with log files and C# stack traces, perform debugging, coordinate problem resolutions, and deploy new application versions.

    Job Technologies

    Your role in the team

    • With our clients, you ensure that mission-critical applications operate reliably and are continuously improved.
    • You analyze complex technical issues, work closely with internal teams and manufacturers, and make an important contribution to stable IT operations.
    • You analyze and troubleshoot technical issues using log files, C# stack traces, Wireshark analyses, and T-SQL queries.
    • You assist with application debugging using Visual Studio.
    • You coordinate troubleshooting together with manufacturers and internal stakeholders.
    • You configure, test, and deploy new application versions.
    • You create database traces and service dumps for error analysis.
    • You process and document tickets in Jira.
    • You facilitate technical operational support meetings in the area of databases and applications.
    • You support the ongoing operations as well as the continuous optimization of the system landscape.

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    Our expectations of you

    Qualifications

    • Knowledge in handling Microsoft Failover Cluster Services.
    • Basic knowledge of .NET, C# or PowerShell, as well as an interest in technical fault analysis.
    • Practical experience in application operations and release management is advantageous.
    • Knowledge of troubleshooting complex client-server environments is an advantage.
    • Strong team and communication skills are an advantage.

    Experience

    • Very good knowledge of T-SQL as well as experience with Microsoft SQL Server.
    • Practical experience with Windows Server, especially Internet Information Services (IIS).
    • Experience in IT support (1st or 2nd level) as well as an independent and solution-oriented working style.
    • Experience with CheckMK, Graylog, Jira, or Octopus is advantageous.

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    What we offer

    • Free training at the BEKO Academy, individual courses and seminars.
    • Comprehensive health services: company doctor and occupational psychologist, vaccination campaigns, spine screening, and much more.
    • Social benefits such as private accident insurance or various works council supports.
    • Open communication and short decision-making paths at all levels.
    • Exciting projects for renowned companies across various industries.
    • Good accessibility of the BEKO offices and customer locations.
    • Flexible working hours and location in your home office.
    • Successful start through a personal onboarding program.
    • Regular employee events (e.g., after-works, expert evenings, and more).
    • Discounts in gastronomy and retail.
    • No all-in contract: due to modern working time models, flexible time compensation can be utilized.
    • We offer a minimum gross salary of €4,000 based on full-time employment, subject to meeting all requirements.
    • Depending on specific qualifications and experience, a willingness to overpay is given.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    BEKO Engineering & Informatik GmbH & Co KG

    BEKO Engineering & Informatik GmbH & Co KG

    BEKO Engineering & Informatik GmbH is a leading solution provider focused on the digital transformation of the industry. The company supports businesses of all sizes and sectors in their digital transformation efforts.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo BEKO Engineering & Informatik GmbH & Co KG

    Application Specialist IT Operations & Support

    Salary
    from 4.000 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.725 € net/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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