Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role you handle device management support: you analyze and resolve requests remotely, create and deploy MDM configurations (e.g. Intune, SOTI), coordinate with vendors internationally, monitor servers and support colleagues.
Job Technologies
Your role in the team
- You receive qualified support requests regarding device management, analyze them, and find a solution remotely and online with the customers.
- You have frequent contact with clients and manufacturers both domestically and internationally.
- You assist clients in creating configurations, help ensure the operational readiness of Mobile Enterprise solutions, and ensure an optimal workflow.
- You are also the point of contact for your colleagues regarding internal IT questions and keep an eye on the dedicated servers and services.
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Our expectations of you
Education
- Additionally, you have completed a technical education (HTL, apprenticeship) and/or have relevant professional experience.
Qualifications
- You have solid Android knowledge and are familiar with the latest developments in Enterprise Mobility.
- Ideally, you have experience in the application, implementation, and operation of an MDM (e.g., Ivanti, XenMobile, SureMDM, Soti, Intune, Blackberry, or similar are familiar to you).
- You are passionate about information technology and have basic knowledge of LAN/WLAN.
- You have very strong English skills in speaking and writing.
- Your German language skills are appropriate for the role.
- You value independent work and possess a precise, structured, and self-responsible approach to your tasks.
- You have knowledge in Requirements Engineering.
- You have software development skills.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
Barcotec
Salzburg, Salzburg, Wien
Barcotec's technology solutions give agile companies a competitive edge by streamlining digital workflows in production, logistics, trade, field service, and healthcare. Our global network of suppliers keeps us up-to-date on the latest trends from the Silicon Valley to Japan.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1989
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Trade, Internet, IT, Telecommunication
Second Level Enterprise Support EMM MDM
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
