Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role you handle device management support: you analyze and resolve requests remotely, create and deploy MDM configurations (e.g. Intune, SOTI), coordinate with vendors internationally, monitor servers and support colleagues.
Job Technologies
Your role in the team
- IMPORTANT RULES: - Preserve the original formatting and structure. - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and tech - Maintain the tone (formal/informal, you/Sie) - Translate only the text, do not add explanations - Retain the bullet structure - Technical terms used internationally may remain untranslated - Ensure correct grammar and natural flow Text to translate: You receive qualified support requests for Device Management, analyze them, and work with customers to find a solution remotely and online.
- You have frequent contact with customers and manufacturers domestically and internationally.
- You support customers in creating configurations, assist with the operational readiness of mobile enterprise solutions, and ensure an optimal workflow.
- You are also the point of contact for your colleagues on internal IT questions and you keep an eye on the dedicated servers and services.
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Our expectations of you
Education
- In addition, you have completed technical training (HTL, apprenticeship) and/or relevant professional experience.
Qualifications
- You have solid Android knowledge and are up-to-date with the latest developments in Enterprise Mobility.
- You ideally have knowledge in the use, implementation, and operation of an MDM (e.g., Ivanti, XenMobile, SureMDM, Soti, Intune, BlackBerry or similar are familiar to you).
- You are passionate about information technology, and you have basic knowledge of LAN/WLAN.
- You have very strong English language skills, in both speaking and writing.
- IMPORTANT RULES: - Maintain the original formatting and structure - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and Tech - Maintain the tone (formal/informal, Du/Sie) - Translate only the text, do not include explanations - Preserve the structure in bullet lists - Technical terms that are internationally used may remain untranslated - Ensure correct grammar and natural flow Text to translate: Your German language skills are suitable for the position.
- You value independent work and have a precise, structured, and self-directed way of working.
- You have knowledge of Requirements Engineering.
- You have software development skills.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
Barcotec
Salzburg, Salzburg, Wien
Barcotec's technology solutions give agile companies a competitive edge by streamlining digital workflows in production, logistics, trade, field service, and healthcare. Our global network of suppliers keeps us up-to-date on the latest trends from the Silicon Valley to Japan.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1989
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Trade, Internet, IT, Telecommunication
Second Level Enterprise Support EMM MDM
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
