Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.485 € Gross/Month
- Location
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze customer processes, develop solutions for Microsoft Dynamics 365 CRM, and hand over work packages to development. You conduct workshops and ensure the quality of implementations.
Job Technologies
Your role in the team
- You analyze and scrutinize the processes of our clients and develop suitable solution concepts based on your analysis, which you document and implement using appropriate project methodologies (e.g., SureStep, Agile).
- You create work packages, hand them over to development, and ensure the quality of the results.
- You advise and support new and existing customers in customizing and further developing their Dynamics 365 CRM systems.
- You share best practices and "daily hacks" for the areas of sales, customer service, field service, marketing, or project operations.
- You conduct workshops and training sessions to ensure that clients understand the solution well and can apply it independently.
This text has been machine translated. Show original
Our expectations of you
Education
- A solid education or degree in the field of computer science as well as expertise in Microsoft Dynamics 365 CRM, PowerPlatform, and Modern Work context.
Qualifications
- Knowledge of relevant modules (e.g., Sales, Customer Service, Customer Insights, Field Service) and a good understanding of BI tools.
- Enjoy sharing your knowledge and continuously developing yourself in the Microsoft environment.
- Team spirit, initiative, and creativity to contribute successfully in a project environment.
- Very good German skills (at least C1) and good English skills to communicate internationally as well.
This text has been machine translated. Show original