Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna, Trier, Bonn
- Working Model
- Full Remote, Hybrid, Onsite
Job Summary
In this role, you will develop training content for ORBIS, lead pilot projects on medication management, and support international teams in implementing new features.
Your role in the team
- Subject matter expertise in ORBIS, more specifically in the area of Medication and/or other functional areas.
- Define, prioritize and follow up on serviceability requirements to the R&D teams.
- Take the lead in pilot/first of type projects in cooperation with product management and local service organizations.
- Create content for the ORBIS Training program.
- Train and support the local service organizations.
- Assist in the definition and validation of the reference database for a new country.
- Guide/assist in the first deployments of a new country/region.
- Assist/support in unblocking escalation sites, problem sites.
- Maintain and review documentation, manuals and training material.
- Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization.
- Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements.
- Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management.
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Our expectations of you
Education
- A degree in computer science or medical informatics, alternatively a completed IT-technical training and / or pharmaceutical-technical, medical or nursing training.
Qualifications
- Good knowledge of hospital medication processes (ordering, administration, validation, possibly insight into pharmacy processes).
- Languages: Fluent in English. Knowledge in French/German would be a plus.
- Business process modelling knowledge is beneficial.
- Commitment to teamwork and ability to foster productive working relations with internal and external groups.
- Strong Leadership skills – Is accountable and takes ownership for issues escalated to the team and acts as a facilitator when required.
- Excellent communication, interpersonal and customer service skills.
- Excellent presentation skills.
Experience
- If possible, professional experience in one of the areas of pharmacy, ward communication, OR, anesthesiology, intensive care, nursing workstation, inpatient and/or outpatient patient administration.
- You have experience in handling legal regulations, common practical and theoretical problems, and best practices in a hospital or healthcare-related environment.
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What we offer
- Permanent employment contract with attractive salary for long-term prospects.
- Flexible working hours and working time models – balance between job and quality of life.
- Home office including TicketPlusCity card from Edenred.
- Flexitime model (Trier location).
- Innovative workplace with the opportunity to shape your own working environment and continuously develop your skills.
- Targeted support through training and specialist further education.
- Latest company cell phone with dual SIM (Android or iOS), also for private use.
- Free parking.
- Free drinks and weekly fruit basket.
- Company pension plan and working time accounts.
- Group accident insurance (also valid for accidents during leisure time).
- International health insurance for business trips.
- Regular activities and social events with the team, at the location, and within the organization.
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Benefits
Health, Fitness & Fun
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application Specialist
- Location
- Vienna, Trier, Bonn
- Working Model
- Full Remote, Hybrid, Onsite
- Diversity
- Open for all genders
