Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 22.430 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you support the operation and maintenance of IT systems and standard applications, handle service requests, and work on processes for continuous improvement.
Job Technologies
Your role in the team
- You support the operation of standard applications as well as the maintenance of IT systems and data inventories, providing service-oriented services for business units, sales offices, and subsidiaries (part-time service commitment of 50%).
- Ensuring the ongoing operation and maintenance of business applications and standard software, handling service requests and incident reports, and contributing to continuous process improvement.
- Processing of service requests related to business applications and standard software within the scope of defined Service Level Agreements.
- Participation in IT projects and initiatives within the Sparkasse or Sparkassen Group, as well as advising specialist departments on optimizing processes and workflows.
- 1st and 2nd level support for standard applications including ticket management and coordination with internal and external IT partners.
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Our expectations of you
Education
- Completed banking apprenticeship and professional experience in banking, ideally in the IT sector.
Qualifications
- Good knowledge of German and English.
- Advanced knowledge of MS Office.
- Independent, structured, and goal-oriented way of working.
- Self-responsibility, sense of responsibility, decisiveness.
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What we offer
- We facilitate your transition into the new job with professional onboarding.
- Individual development opportunities through our comprehensive training and further education program.
- Diverse career paths as well as responsible and challenging tasks in an internationally active company.
- Reliable employer in the dynamic banking environment.
- Respectful corporate culture that embodies diversity and inclusion.
- Payment of an annual gross salary of at least EUR 44,860 (based on full-time, which is at least EUR 22,430 for a 50% employment commitment), plus variable compensation components and various social benefits, with a willingness to overpay depending on qualifications.
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Benefits
More net
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Erste Bank
Wien
The Erste Bank forms together with the savings banks one of the largest banking groups in Austria.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)4.0
Workingconditions
4.0Engineering
3.5Career Growth
4.1Culture
4.3
IT and Process Organizer
- Salary
- from 22.430 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
