Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.900 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the smooth operation of the IT client infrastructure in Vienna and Berlin, manage user accounts, provide First and Second Level support, and lead IT projects from planning to implementation.
Job Technologies
Your role in the team
- As an IT Administrator, you are responsible for the internal IT application landscape of the myWarm Group at the locations in Vienna and Berlin, with a very high rate of remote working.
- Ensuring smooth operation of the IT client infrastructure, including hardware (clients, peripherals, printers) and standard software (especially Windows 10/11 and Office 365).
- Responsibility for user management in Active Directory as well as the maintenance and installation of client systems (PCs, notebooks)
- First and Second Level Support for the locations in Vienna and Berlin
- Ensuring a smooth onboarding process for new colleagues (hardware and system training)
- Creation of technical documents and training materials (Wiki in development)
- Support for various IT projects including project management of IT projects
- Implementation and documentation of IT security and data protection measures
- Automation and digitalization of internal processes and workflows
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Our expectations of you
Education
- Completed education (e.g., HTL) or studies in the IT field, a comparable qualification, or relevant professional experience in IT administration.
Qualifications
- Excellent knowledge in analyzing, troubleshooting, and documenting issues in the area of operating systems and user applications (M365/AAD).
- Good knowledge of networks, cloud services, IT security, and data security.
- Clear and calm communication skills
- Proactivity, solution orientation, and willingness to learn
Experience
- More than 10 years of professional experience in IT administration or support.
- Experience in IT end-user support (MacOS, iOS, Android, Windows)
- Experience with the expansion and management of networks, servers, software telephony systems, setup and administration of Apple MDM servers.
- Joy and experience with automation or digital support of workflows and processes
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Benefits
Work-Life-Integration
More net
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
myWarm GmbH
Die myWarm-Gruppe mit Standorten in Wien, Berlin und Bozen steht seit 2010 für innovative Lösungen, die einen maximal-effizienten Betrieb von technischen Gebäudeanlagen ermöglichen. Im Bereich Raumwärme, dem Segment mit besonders hohem Einsparpotential und Hebel zur Reduktion des Gesamtenergie- und Ressourcenverbrauchs, stellt das myWarm-Verfahren eine intelligente Lösung für den automatisierten hydraulischen Abgleich dar.
Description
- Founding year
- 2010
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Senior IT Administrator / IT Support
- Salary
- from 3.900 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
