Level: Experienced

Job Field: Data, Project

Employment Type: Full Time

Contract Type: Permanent employment

Location: Brixlegg

Working Model: Onsite

Job Summary

In this role, you identify AI use cases for various business areas, integrate AI tools into existing workflows and optimize business processes through automation and training.

Job Technologies

Your role in the team

Identification of AI use cases across the entire value chain (marketing, product, service, operations)
Integration of AI-powered tools into existing workflows (e.g., content creation, analysis, classification, prioritization)
Development of AI-based support systems, including: customer service templates & response suggestions, content creation (product texts, newsletters, social media), internal knowledge bases & process documentation.
Automated analysis of data and feedback (e.g., customer inquiries, return reasons, reviews)
Ensuring a practical, meaningful, and data protection-compliant use of AI
Active monitoring of new AI tools and trends with a focus on tangible business value.
Analysis, optimization, and documentation of existing business processes
Design and implementation of end-to-end workflows
Automation of recurring tasks (e.g., data maintenance, reporting, approvals, notifications)
Close collaboration with marketing, product development, e-commerce, customer service, and operations
Training and enablement of teams in handling new workflows and automations

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Our expectations of you

Qualifications

Strong interest in AI applications in the corporate context
Ability to think logically, systemically, and holistically about processes
Very structured, independent, and solution-oriented way of working
Strong communication skills - You translate technical possibilities into understandable solutions
Basic understanding of APIs, data flows, or prompt structures

Experience

Experience in workflow, process, or automation management
Experience with No-Code / Low-Code tools (e.g., Asana, Make, Zapier, Notion, CRM or ERP systems)
Experience with AI tools (e.g., LLMs, text or analytics automation)
Experience in an e-commerce or retail environment

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What we offer

Modern employee lounge for your lunch break with discounted meals and free salad buffet
Fresh fruit daily, free drinks, and complimentary coffee
Attractive employee discounts on Giesswein products
A future-oriented key role with a strong focus on AI
Open, appreciative corporate culture with short decision-making processes
Free parking spaces as well as excellent public transport accessibility
Offers for health promotion