Logo ACP Österreich

Junior IT Field Support Engineer

Job

  • Level
    Junior
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 35.000 € Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you are the go-to person for IT issues and requirements. You handle incident reports, perform troubleshooting, and assist with the installation and maintenance of hardware and software.

    Job Technologies

    Your role in the team

    • Competent point of contact for various IT-related requirements and issues.
    • Troubleshooting via email, digital ticketing, and personal contact.
    • Qualified error analysis and ticket documentation.
    • Intensive communication and collaboration with various expert groups.
    • Installation and maintenance of hardware (laptops, printers, monitors, etc.) and software.

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    Our expectations of you

    Education

    • Completed IT training (e.g., apprenticeship, HTL).

    Qualifications

    • Comprehensive knowledge of Windows and Microsoft Office.
    • Very good written and spoken German skills.

    Experience

    • Initial experience in IT technical customer support.
    • Experience with Active Directory and IT hardware is advantageous.
    • Advantage: First experience in Mobile Device Management (MDM).

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Wagenseilgasse 3

      1120 Wien

      Austria

    This is your employer

    ACP Österreich

    ACP Österreich

    Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun

    ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1993
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    3.8
    • Career Growth

      4.1
    • Workingconditions

      4.5
    • Culture

      3.6
    • Engineering

      3.1
    All Dev Reviews on devworkplaces.com
    Logo ACP Österreich

    Junior IT Field Support Engineer

    Salary
    from 35.000 € Gross/Year
    Location
    Vienna
    Working Model
    Onsite

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