Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you are the go-to person for IT issues and requirements. You handle incident reports, perform troubleshooting, and assist with the installation and maintenance of hardware and software.
Job Technologies
Your role in the team
- Competent point of contact for various IT-related requirements and issues.
- Troubleshooting via email, digital ticketing, and personal contact.
- Qualified error analysis and ticket documentation.
- Intensive communication and collaboration with various expert groups.
- Installation and maintenance of hardware (laptops, printers, monitors, etc.) and software.
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Our expectations of you
Education
- Completed IT training (e.g., apprenticeship, HTL).
Qualifications
- Comprehensive knowledge of Windows and Microsoft Office.
- Very good written and spoken German skills.
Experience
- Initial experience in IT technical customer support.
- Experience with Active Directory and IT hardware is advantageous.
- Advantage: First experience in Mobile Device Management (MDM).
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