Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.977 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you document processes, handle 2nd and 3rd level support for SAP FI and MM, and ensure the stability and availability of applications while coordinating with service providers.
Job Technologies
Your role in the team
- Documentation of processes and details within one's own area of responsibility.
- 2nd & 3rd Level Support as well as support for various applications in the market and customer sector - specifically SAP.
- Responsibility for application maintenance and the ongoing operation of various applications (e.g., in SAP FI and MM).
- Coordination of internal and external service providers and suppliers, and ensuring the functionality, stability, and availability of our SAP systems.
- Planning, installation, configuration, and maintenance of the company's IT infrastructure or individual systems.
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Our expectations of you
Education
- Ideally completed education at Matura level (IT focus is an advantage).
Qualifications
- Knowledge in the areas of Incident, Service Request, Problem, and Change Management.
- Willingness to participate in on-call duty.
- High learning ability as well as analytical skills and a strong customer and service orientation.
- The desire to make Vienna climate-ready for the future together with the Vienna Stadtwerke Group.
Experience
- Relevant professional experience in the IT sector, particularly in SAP (Basis, FI, MM), IT Service Management or IT Support, as well as experience working with common ITSM tools.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Topics that you deal with on the job
This is your employer
Wiener Linien GmbH & Co KG
Wien
The Wiener Linien GmbH & Co KG are the top choice for mobility in the city of Vienna. We build and operate the network of subway, bus, and tram lines in the city and make sure that 2.5 million passengers each day get to their destination quickly, safely, and comfortably.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation