Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you will ensure the smooth operation of hotel technology by maintaining and troubleshooting IT hardware and software, quickly resolving technical issues to ensure high availability throughout the hotel operations.
Your role in the team
- We are looking for a passionate Information Technology Supervisor to join our team at Rosewood Schloss Fuschl.
- You will ensure the smooth operation of all hotel technology systems, supporting both guest-facing and heart-of-house functions.
- Maintain and troubleshoot all IT hardware and software, including PCs, printers, POS terminals, credit card systems, telephony, and network infrastructure.
- Ensure timely resolution of technical issues to minimize downtime and guest impact.
- Document standard operating procedures, troubleshooting guides, and best practices.
- Administer and control IT inventory, ensuring compliance with corporate standards.
- Maintain accurate records of all support calls in the company's tracking system.
- Ensure adherence to data security protocols and corporate IT policies.
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Our expectations of you
Qualifications
- Strong technical knowledge of hotel systems (Opera PMS, Micros POS etc.).
- Hands-on mentality with excellent problem-solving skills.
- Ability to work independently and under pressure with a calm, solution-oriented approach.
- Excellent organizational and communication skills.
Experience
- Minimum 3-5 years of IT experience, preferably in luxury hospitality.
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Job Locations
This is your employer
Rosewood Vienna
Rosewood Vienna will open in summer 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna will be ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna will serve as an unsurpassed gateway to one of Europe’s most charming destinations.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Information Technology Supervisor
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
