Workplace Image deltaconX
Logo deltaconX

Senior Application Support Analyst

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Test/QA
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 60.900 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will optimize our reporting platform, advise clients, conduct QA and UAT tests, ensure compliance with regulatory requirements while acting as a subject matter expert.

    Job Technologies

    Your role in the team

    • Support and optimise our regulatory reporting platform, ensuring seamless operations and continuous improvement.
    • Collaborating with external and internal stakeholders (partners, development team, QA, and product team).
    • Subject Matter Expert in particular Regulatory Transaction Reporting regulations for internal teams and clients.
    • Provide support and consultation to our customers, addressing their needs and resolving issues efficiently.
    • Monitor to ensure compliance with new technical and regulatory requirements as required.> QA Testing: functionality and output of our SaaS product.
    • Independently and professionally communicate with customers and partners to deliver solutions and manage expectations.
    • Conduct UAT testing, evaluating functionality and output of our SaaS product.
    • Conduct onboarding of new clients.

    Responsibility Distribution

    • New Features

    • Maintenance, Bugfixing

    • Client Support

    • Documentation

    • Organisation

    • Meetings

    Our expectations of you

    Qualifications

    • Strong proficiency in API tools, data transformation, SFTP
    • Postman, Excel, FileZilla, Visual studio code, and Ponton X/P Messenger.
    • Network technology skills (CCNA or equivalent certification is an advantage)
    • Knowledge of XML or CSV is required.
    • General knowledge in SDLC.

    Experience

    • 4+ years of experience in Level 1 & 2 Application Support, working with complex applications in sectors such as Banking, Energy, Tax or Compliance
    • Previous working experience in the financial services industry, banking, energy, FinTech, or compliance sector are a must.
    • Strong IT generalist.
    • General knowledge in SDLC.
    • Release Management.
    • Kanban / Waterfall.
    • Language Skills: Fluent in English and German (required).
    • Genuine interest in developing regulatory knowledge, particularly transaction reporting (e.g., EMIR, MiFIR, SFTR, Dodd-Frank, or REMIT).

    Benefits

    Food & Drink

    Work-Life-Integration

    More net

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Wienerbergstraße 11, Tower B/6th Floor/Top 01

      1100 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    deltaconX

    deltaconX

    Wien, Lucerne, London

    DeltaconX is a leading provider of regulatory reporting platforms that helps companies in the financial and energy markets fulfil their diverse regulatory requirements. Founded in 2013 and headquartered in Lucerne, Switzerland, deltaconX provides a unified platform that automates the reporting process across multiple regulations, simplifying regulatory compliance. The deltaconX platform enables the management of transaction data from different sources and for different asset classes. Our customers benefit from a reduced total cost of ownership (TCO) of up to 50% by minimising administrative and maintenance efforts.

    Description

  • Company Size
    1-49 Employees
  • Founding year
    2013
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid
  • Industry
    Banking, Finance, Insurance, Trade, Power Sector, Economy
  • Logo deltaconX

    Senior Application Support Analyst

    Salary
    from 60.900 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Easy Apply
    Easy Apply

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