Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.900 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will optimize our reporting platform, advise clients, conduct QA and UAT tests, ensure compliance with regulatory requirements while acting as a subject matter expert.
Job Technologies
Your role in the team
- Support and optimise our regulatory reporting platform, ensuring seamless operations and continuous improvement.
- Collaborating with external and internal stakeholders (partners, development team, QA, and product team).
- Subject Matter Expert in particular Regulatory Transaction Reporting regulations for internal teams and clients.
- Provide support and consultation to our customers, addressing their needs and resolving issues efficiently.
- Monitor to ensure compliance with new technical and regulatory requirements as required.> QA Testing: functionality and output of our SaaS product.
- Independently and professionally communicate with customers and partners to deliver solutions and manage expectations.
- Conduct UAT testing, evaluating functionality and output of our SaaS product.
- Conduct onboarding of new clients.
Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Qualifications
- Strong proficiency in API tools, data transformation, SFTP
- Postman, Excel, FileZilla, Visual studio code, and Ponton X/P Messenger.
- Network technology skills (CCNA or equivalent certification is an advantage)
- Knowledge of XML or CSV is required.
- General knowledge in SDLC.
Experience
- 4+ years of experience in Level 1 & 2 Application Support, working with complex applications in sectors such as Banking, Energy, Tax or Compliance
- Previous working experience in the financial services industry, banking, energy, FinTech, or compliance sector are a must.
- Strong IT generalist.
- General knowledge in SDLC.
- Release Management.
- Kanban / Waterfall.
- Language Skills: Fluent in English and German (required).
- Genuine interest in developing regulatory knowledge, particularly transaction reporting (e.g., EMIR, MiFIR, SFTR, Dodd-Frank, or REMIT).