Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 41.552 € Gross/Year
- Location
- Hausmannstätten
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
As an IT support technician, you are the first point of contact for our customers and take over the complete end-user support and client computer support. Are you resilient, solution-oriented, communicative and have a high level of technical understanding? Then become part of our team! Your tasks
- Comprehensive end-user support and client computer support
- Receiving IT inquiries by phone, email and ticket system
- Qualified error analysis and ticket documentation
- Independent support in a Microsoft Windows environment as well as for customer-specific applications
- Installation and maintenance of IT hardware/peripherals (PCs, notebooks, etc.)
- User management (Active Directory, File & Exchange servers, customer-specific applications)
- Support with projects (e.g. Office 365 migration, hardware changes, etc.)
- Implementing and documenting adjustments in the customer environment
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Our expectations of you
Education
- Completed IT training (e.g. apprenticeship, HTL) or experience in technical customer support
Qualifications
- Very good knowledge of common Microsoft client operating systems and Microsoft Office products
- Very good knowledge of German and good knowledge of English, both written and spoken
- Good knowledge of network technology
- Motivated, independent and reliable teamwork
- Solution-oriented and analytical thinking
- Strong service and customer orientation, proactive working style and high level of personal commitment as well as enjoyment in communicating with customers and colleagues.
- Microsoft and/or HP certification in the client computer area desirable
- Driving license for vehicle category B
Experience
- Experience with Microsoft Active Directory and Microsoft Exchange
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Benefits
Food & Drink
Work-Life-Integration
More net
Job Locations
Location Hausmannstätten
8071 Steiermark
Austria
This is your employer
DOTCOM Informationstechnik GmbH
We offer our customers a holistic IT service starting with the planning and customized conceptual design of the IT infrastructure through to on-site implementation. Ongoing support and monitoring of the IT infrastructure as well as maintenance and system care are also part of our core competencies.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT Support Techniker
- Salary
- from 41.552 € Gross/Year
- Location
- Hausmannstätten
- Working Model
- Hybrid, Onsite
