Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle technical customer inquiries in web hosting, analyze log data, manage domains and DNS settings, and collaborate on cross-departmental projects with colleagues from different departments.
Your role in the team
- Independent handling of incoming customer inquiries via various channels (phone, chat, email) in the web hosting sector.
- Analysis and handling of technical issues using extensive log data for services such as email and web platforms.
- Management of domains and DNS settings across different backend systems.
- Continuous professional and personal development to ensure up-to-date customer support.
- Participation in internal as well as cross-departmental projects in collaboration with departments such as Technical Operations, eCommerce, and Development.
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Our expectations of you
Education
- Completed technical education (apprenticeship, HTL, technical school, or similar).
Qualifications
- Enjoyment in support.
- German at least C1 level, as well as English at least B1 level.
Experience
- Several years of professional experience.
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Benefits
Work-Life-Integration
Job Locations
Location Linz
Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
REGIUS Personalmanagement GmbH
REGIUS Personalmanagement GmbH is a trusted partner for personnel placement and career consulting in the DACH region. The company offers individual personnel solutions and places qualified specialists for companies.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT support staff in the area of web hosting
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
