Job
- Level
- Junior
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 43.000 to 45.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you will develop test plans and automated tests for web applications, analyze customer issues, and provide technical support.
Job Technologies
Your role in the team
As a Quality Assurance Engineer:
- You develop and execute test plans for web applications built with JavaScript/TypeScript.
- You write and maintain automated tests with JavaScript-based frameworks such as Jest, Cypress, etc.
- You test REST API endpoints for functionality, performance, and security.
- You document bugs with clear reproduction steps in the respective tracking systems.
- You assist in maintaining the CI/CD test pipelines together with our DevOps team.
As a Technical Support Engineer:
- You analyze and resolve issues reported by clients regarding our web applications and APIs.
- You debug code to identify the causes of customer issues.
- You provide technical support via email, chat, and video calls, assisting customers with questions regarding API integration and implementation challenges.
- You document solutions in knowledge base articles and support documentation.
- You collect customer feedback and pass it on to the product and development team.
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Our expectations of you
Qualifications
- You are familiar with test frameworks such as Jest or Cypress and are interested in quality assurance and best practices.
- You have basic knowledge of databases (SQL/NoSQL) as well as experience with backend technologies such as Python or Node.js.
- You use browser developer tools for troubleshooting and work confidently with ticket systems such as JIRA or Zendesk.
- You communicate clearly and purposefully, even on technical topics, and enjoy working in a team with various departments.
- Your German and English language skills are very good, both spoken and written.
Experience
- You have experience with modern JavaScript frameworks such as React, Angular, or Vue.js, and ideally possess knowledge of TypeScript.
- You bring experience in technical support or customer service.
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Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Bonrepublic GmbH
Wien
Bonrepublic ist eine ganzheitliche HR Plattform die Unternehmen dabei hilft Mitarbeiter Engagement zu steigern, Leistung zu fördern und gleichzeitig ihre besten Talente zu identifizieren und zu halten.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior Developer - QA & Support Engineer
- Salary
- 43.000 to 45.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
