Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Elsbethen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle IT support requests, analyze technical issues in first and second-level support, and train users on how to work with IT systems and applications.
Job Technologies
Your role in the team
- Receipt, processing, and documentation of IT support requests.
- Analysis and resolution of technical issues in First- and Second-Level Support (remote and on-site).
- Support and training of users in handling IT systems and applications.
- Installation, configuration, and maintenance of hardware and software components as well as licenses.
- Management of user accounts and access rights in Active Directory and other systems.
- Support with hardware orders and inventory management.
- Technical support for onboarding processes of new employees.
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Our expectations of you
Education
- Completed training in the IT field or several years of professional experience in IT support.
Qualifications
- Solid knowledge of Microsoft systems (Windows, MS Office) and the Apple environment (macOS, iOS).
- Good German & English skills for smooth communication with users.
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Benefits
Work-Life-Integration
Job Locations
Location Elsbethen
5061 Salzburg
Austria
This is your employer
teampool personal service gmbh
Teampool Personal Service GmbH is a reputable recruiting agency in Austria, focusing on temporary employment and personnel consulting. With a strong commitment to values such as honesty and transparency, the company offers comprehensive personnel services.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Engineer
- Location
- Elsbethen
- Working Model
- Hybrid, Onsite
