Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.850 € Gross/Month
- Location
- Traun
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT problems and requests, independently solve simple issues, escalate complex ones to specialists, and track open tickets while conducting documentation and routine checks.
Job Technologies
Your role in the team
- Processing of IT issues and IT requests.
- Independent resolution of simple IT problems and escalation of more complex errors to internal and external specialists.
- Monitoring and tracking of open tickets until complete resolution.
- Conducting and documenting routine inspections.
- Participation in 24/7 on-call duty after successful onboarding phase.
- Participation in problem management and regular reporting.
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Our expectations of you
Qualifications
- Good knowledge of workflows/processes in at least one specialist department.
- Good knowledge in the application of Transgourmet IT systems (especially SAP).
- Interest in IT topics and willingness to learn new things.
- Sense of responsibility and reliability.
- Accuracy.
- Independent working.
- Structured working.
- Communication skills.
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Benefits
Health, Fitness & Fun
Food & Drink
More net
Work-Life-Integration
Job Locations
Location Traun
4050 Oberösterreich
Austria
This is your employer
Transgourmet
At Transgourmet, we're proud to offer our tailored products and services to some of Austria's most prestigious addresses. As Europe's second largest wholesaler in the foodservice industry, we have the experience and knowledge necessary to provide Austrian restaurateurs with the best possible solutions. Our commitment to quality and customer satisfaction is evident in everything we do, so rest assured that when you partner with us, you're choosing a company you can trust.
Description
- Company Size
- 250+ Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods, Trade, Food Products
Mitarbeiter IT Support
- Salary
- from 2.850 € Gross/Month
- Location
- Traun
- Working Model
- Hybrid, Onsite
