Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you define service requirements for the ORBIS system, lead pilot projects in operating theatre and anesthesia areas, train local service organizations, and optimize documentation to improve patient care.
Your role in the team
- Subject matter expertise in ORBIS, more specifically in the area of Operating Theatre, Anesthesia, and/or other functional areas.
- Define, prioritize and follow up on serviceability requirements to the R&D teams.
- Take the lead in pilot/first of type projects in cooperation with product management and local service organizations.
- Create content for the ORBIS Training program.
- Train and support the local service organizations.
- Assist in the definition and validation of the reference database for a new country.
- Guide/assist in the first deployments of a new country/region.
- Assist/support in unblocking escalation sites, problem sites.
- Maintain and review documentation, manuals and training material.
- Complement product documentation with additional service documentation (e.g., service guide).
- Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization.
- Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements.
- Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management.
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Our expectations of you
Education
- A degree in computer science or medical informatics, alternatively a completed IT technical training and/or pharmaceutical-technical, medical or nursing training.
Qualifications
- Good knowledge of hospital processes.
- Languages: Fluent in English. Knowledge in French/German would be a plus.
- Business process modelling knowledge is beneficial.
Experience
- If possible, professional experience in one of the areas of pharmacy, ward communication, OR, anesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration.
- You have experience in handling legal regulations, common practical and theoretical problems, and best practices in a hospital or healthcare-related environment.
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What we offer
- Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
- Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
- Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
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Benefits
Health, Fitness & Fun
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application Specialist
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
