Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Andorf
- Working Model
- Onsite
Job Summary
In this role, you analyze and resolve complex IT issues in the Microsoft environment, conduct installations and rollouts, and collaborate on projects to enhance tools and security measures.
Job Technologies
Your role in the team
- You take over tickets from the First Level when the issue becomes more complex.
- Analysis and troubleshooting of issues in the Microsoft environment (Clients, M365, Active Directory, Network).
- Support of installations, updates, and rollouts.
- Participation in projects, such as new tools, security measures, or upgrades.
- You recognize recurring problems early and develop sustainable solutions.
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Our expectations of you
Qualifications
- Good knowledge in the Microsoft domain (AD, Windows Server, M365).
- Understanding of networks, security, and applications.
- Enjoy taking the initiative to drive topics independently.
- Patience and clarity when dealing with colleagues — even when the same question comes up for the third time.
Experience
- Several years of experience in IT support or system administration.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
JOSKO Fenster und Türen GmbH
Kopfing Im Innkreis
Josko is a one-stop shop for windows, doors, interior doors and glass systems. Since 1960, Josko has had one clear goal: to produce products of the highest quality, with design and innovation that set the standard in the industry.
Description
- Founding year
- 1960
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT Helpdesk - Second Level Support
- Location
- Andorf
- Working Model
- Onsite
