Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.074 € Gross/Month
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install and maintain software and hardware, manage users in Active Directory, and resolve software issues through 1st and 2nd level support for internal users.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of software as well as commissioning of hardware (clients and servers)
- User management in Active Directory as well as in other systems
- Application Support: Maintenance and further development of specialized applications (experience with BMD is an advantage), analysis and resolution of application issues, coordination with business units and external partners.
- 1st Level Support: First point of contact for IT inquiries from employees, receiving, classifying, and handling disruptions and service requests.
- 2nd Level Support: Handling complex disruptions and escalations, error analysis at system and application level, documentation of solutions and known issues
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Our expectations of you
Education
- Completed IT training or equivalent professional experience in the IT industry
Qualifications
- Good knowledge of Microsoft and macOS operating systems
- High level of service orientation and strong communication skills
- Independent, reliable, and goal-oriented work approach
- Ability to work in a team as well as a structured way of working
Experience
- At least 2 years of professional experience in the IT sector
- Experience in application support (advantageous)
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What we offer
- An accessible working environment
- A safe and modern workplace in the newly built headquarters in Salzburg-Itzling
- A free underground parking space
- Flexible working hours with the possibility of remote work (up to 50%)
- Public Accessibility
- Varied and meaningful work in a social enterprise
- A high degree of co-determination, taking responsibility, as well as contributing ideas and experiences.
- Good opportunities for further training
- Well-structured onboarding process
- Occupational Health Management
- Salary according to SWÖ collective agreement (VG 7), depending on professional experience from EUR 3,074.80 gross (full-time basis)
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Pro Juventute Soziale Dienste GmbH
Pro Juventute heißt übersetzt: für Kinder und Jugendliche. Und das spiegelt auch unsere Gründungsidee wider. Im Zweiten Weltkrieg hatten viele Kinder ihre Eltern verloren. Wir waren für diese Kinder da und haben ihnen wieder ein Zuhause gegeben. Im Laufe der Jahre hat sich unsere Organisation zu einem modernen Sozialunternehmen mit pädagogischen Konzepten und Betreuungsangeboten bis hin zu den Wohnhäusern und weiteren Angeboten in der Kinder- und Jugendhilfe weiterentwickelt. Aber eines ist bis heute gleich: unsere Werte.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations, Healthcare, Social Sector
IT administrator
- Salary
- from 3.074 € Gross/Month
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
