Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- IT solutions in consultation with customers
- Software instruction for customers
- After sales support for IT questions
- Telephone 1st & 2nd level support for our customers (software)
- Analysis and elimination of faults and support via remote service
- Support of the internal IT infrastructure
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Our expectations of you
Education
- Graduate of a technical college or university of applied sciences with an IT focus**or** vocational training as a medical technical assistant (MTA) with a strong IT focus
Qualifications
- Expertise in the areas of Windows operating systems (client and server), computer hardware, virtualization, networks and security concepts
- Know-how in the implementation of interfaces to laboratory information systems is an advantage
- Perfect German and very good English skills
- Communication skills, especially for adequate presentation of IT topics to customers
- Flexibility, commitment, ability to work in a team and willingness to travel
- Residence: Vienna, Lower Austria, Burgenland possible
- Driving license B
Experience
- At least three years of professional experience in medical technology or IT with customer contact
- Strong customer focus, quick comprehension, visual imagination and analytical thinking; troubleshooting experience is an advantage
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Job Locations
This is your employer
Sysmex Austria GmbH
Als kundenorientiertes Unternehmen, mit dem primären Schwerpunkt in der Kundenberatung und dem Kundenservice, steht für uns neben den zentral geführten Funktionseinheiten die Präsenz vor Ort an oberster Stelle. Unser Tätigkeitsschwerpunkt liegt im Bereich der hämatologischen Diagnostik, wo wir gleichermaßen auf Innovation in der Messmethodik als auch auf weitreichende Automation des Hämatologiearbeitsplatzes setzen. Sysmex Eigenentwicklungen im Bereich der Urinanalytik und der molekularen Diagnostik sowie eine Reihe von Drittlieferanten ergänzen die Palette.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Industry, Production