Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.920 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Develop and implement IT operations strategies and initiatives that support overall business objectives and enhance the guest experience, with a focus on leveraging technology to drive operational efficiency and innovation.
- Oversee the support, maintenance and optimization of Topgolf and hospitality technology systems including point of sale (POS) systems, food and beverage (F&B) systems, gaming systems, AV and guest experience platforms.
- Collaborate with cross-disciplinary teams, including operations, finance, HR, and sales & marketing, to understand their technology needs and develop solutions that support their goals while maintaining data security and compliance.
- Develop and maintain local IT policies, procedures and documentation to ensure compliance with legal requirements and industry best practices.
- Presenting weekly and monthly reports to the senior leadership team during meetings.
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Our expectations of you
Education
- Degree in computer science or a related field (university or similar advanced degree).
Qualifications
- In-depth knowledge of hospitality technology systems, including POS systems and guest experience platforms, is an advantage.
- Fluent in German and English.
- Willingness to work weekends, holidays and shift work (early shift/late shift).
- Willingness to work independently and take responsibility for assigned tasks, especially during out-of-hours support and critical issues.
- Excellent communication skills, with the ability to present technical information to non-technical audiences.
- Leadership skills, teamwork, problem solver.
Experience
- At least 3 years of experience in 24x7 operational support to ensure system availability during critical periods.
- Experience with Dell VMWare, Cisco networks (switches/LAN/WAN) and audio visual systems.
- Experience with Level 1 & Level 2 support for Technical & Non-technical users.
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Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Greenreb Austria GmbH
Greenreb Austria GmbH collaborates closely with authorities at municipal, regional, and national levels to ensure the successful launch of new top golf locations and to benefit all stakeholders.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Sports, Leisure
Head of IT Support
- Salary
- from 3.920 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
